RETURN POLICY

Last updated March 08, 2019 
 


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within two (2) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at office@purev.shop to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

SANYANG INTERNATIONAL TRADING SDN BHD
Attn: Returns
RMA #
H-G-15 Arkadia  
Desa Parkcity  
Kuala Lumpur, Kuala Lumpur 52200  
Malaysia  
 
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. 

REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange.
 
EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
      
     ‚óŹ     Sale items are FINAL SALE and cannot be returned.     

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
+60327784539 
office@purev.shop